Capital O 18788 Phoenix Hotel & Resort is a 3-star Bangalore hotel featuring air-conditioned rooms and on-site dining options. With a rating of 7.4/10 on Booking.com, it provides convenient access to both local landmarks and transport services.
Rooms & Amenities
Rooms at Capital O 18788 Phoenix Hotel & Resort offer 16 m² of space, equipped with cable TV and free toiletries. Selected rooms include a seating area, contributing to a comfortable stay.
Dining & Nearby Options
On-site dining includes easy access to multiple nearby restaurants within 0.5 km, including Grand Taj Restaurant, Unicorn Restaurant, and Hard Rock Cafe. This convenient selection caters to varied tastes.
Location & Transportation
Within close proximity are several notable landmarks such as M Chinnaswamy Stadium (0.5 km) and Commercial Street (1 km). Public transport options include Cubbon Park subway station, located 4 minutes walking distance.
Services & Local Area
The hotel features a 24-hour front desk for assistance and caters to business and leisure guests alike. Being close to various attractions enhances the overall experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Mezzanine Floor Near To Union Bank Of India 174/1 Commercial Street
Indian Coffee House
3800 ft
G - 37 & 38 19 Indian Coffee House Ground Floor Church Street Behind Shringar Shopping Complex
Carnatic
3200 ft
30
Reviews and Ratings
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Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
8.2/10
Great
Rooms
5.0
Location
5.0
Service
5.0
Dining
5.0
Guest reviews
8.2/10
based on 5 reviews
7.4
7.4/10 based on 19 reviews
Jack
United Kingdom,
March
2025
6.8/10
My stay at Capital O 18788 Phoenix Hotel & Resort was far from pleasant. despite the charming name, the experience felt quite disappointing. The room conditions were below par, and the service left much to be desired. Unfortunately, this place did not live up to its promise of a relaxing getaway.
Rooms
5.0
The Deluxe Triple Room was not well maintained. the cleanliness was questionable, and it didn't reflect the options shown in the booking photos.
Service
5.0
The staff's attitude was troubling. they often seemed dismissive and unhelpful when I had questions or requests, and they frequently asked me to wait.
Location
5.0
The hotel is situated in an area filled with furniture shops. which felt isolated and inconvenient for getting around.
Dining
5.0
Breakfast was underwhelming and the restaurant appeared quite dirty. not what I expected during my visit.
Facilities
5.0
There was a lack of basic amenities like hot water, and the WiFi was largely unusable without an Indian phone number.
Patrick
United Kingdom,
March
2025
6.8/10
My stay at Capital O 18788 Phoenix Hotel & Resort was quite disappointing. the service was lacking, and the overall cleanliness was far from acceptable. Despite its name suggesting a resort experience, there were no relaxation facilities like a pool or spa, which further added to my dissatisfaction.
Rooms
5.0
The room was in poor condition, with dirty pillow covers and other unclean aspects. not what I expected from a hotel. I had issues with the electricity cutting off multiple times a day, which made the room quite uncomfortable.
Service
5.0
The staff were rude and unhelpful. I often found myself waiting far too long for responses or service. Even simple requests like asking for Wi-Fi assistance seemed to take forever.
Location
5.0
The hotel is situated in an isolated area, surrounded by furniture shops. not the ideal atmosphere I was hoping for during my stay.
Dining
5.0
Dining options were limited and not well-maintained. breakfast was quite bad, and the restaurant itself was dirty.
Facilities
5.0
There were no resort-like facilities. I was disappointed to find no spa or pool on-site, which I expected from a place with 'resort' in its name.
Charlotte
United Kingdom,
January
2025
7.2/10
My stay at Capital O 18788 Phoenix Hotel & Resort was quite disappointing. The condition of the room didn't match the online photos, and the service left a lot to be desired. I faced multiple power cuts, and the staff weren't very helpful, which made my experience frustrating.
Rooms
5.0
The room was unclean and didn't match the photographs, with dirty linens and not well-maintained facilities.
Service
5.0
The hotel staff were generally unhelpful and rude. I often had to wait too long for assistance or answers to my questions.
Location
5.0
The location felt isolated, surrounded by furniture shops, making it less convenient for exploring the city.
Dining
5.0
The breakfast offerings were disappointing and the overall cleanliness of the dining area was lacking.
Facilities
5.0
There were no real facilities to relax at. no pool or spa available on the premises.
Amelia
United Kingdom,
October
2024
6.6/10
My stay at Capital O 18788 Phoenix Hotel & Resort in Bangalore was quite disappointing. The service was a major letdown, with rude staff and unreliable facilities. On the bright side, the location near several furniture shops was interesting, but overall, it couldn't compensate for the poor experience.
Rooms
5.0
The room I stayed in was not clean at all, with dirty pillow covers that left a bad impression (seriously, who does that?).
Service
5.0
Unfortunately, the service was painfully slow and staff were often rude. I found myself waiting excessively for even the simplest requests.
Location
5.0
The hotel is situated next to numerous furniture shops, which was somewhat convenient but also felt isolated.
Dining
5.0
The dining experience was underwhelming, especially with a dirty restaurant and subpar breakfast options. I couldn't find anything appetizing.
Facilities
5.0
The hotel lacked basic facilities, like a reliable Wi-Fi connection and consistent hot water, making my stay more uncomfortable.
Emerson
United Kingdom,
October
2024
5.8/10
My stay at the Capital O 18788 Phoenix Hotel & Resort was quite disappointing. The amenities were subpar, with no pool or relaxing facilities as advertised. The rude staff added to the frustration, making my overall experience less enjoyable.
Rooms
5.0
The room was not clean, with dirty sheets and a generally neglected appearance. I found the noise levels from other rooms to be quite disruptive during my stay.
Service
5.0
Service was frustratingly slow, with staff often ignoring requests. I felt unwelcome due to the unhelpfulness of the reception staff.
Location
5.0
The hotel is situated next to a cluster of furniture shops, which felt isolated. It's not a convenient area for exploring the city.
Dining
5.0
Breakfast was disappointing, with limited choices and a dirty dining area. I did not enjoy my meals during my stay.
Facilities
5.0
There were no real resort amenities like a spa or pool. The frequent electricity cuts made it uncomfortable as well.
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